Twilio Teams With Singtel to Launch Branded RCS for Businesses
Interactive and trusted messaging builds trust and strengthens customer engagement
Tag: customer engagement
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Intermedia Adds Intelligent Archiving to Microsoft Teams Solution
Intermedia Cloud Communications, a global leader in AI-powered communications, collaboration, and customer engagement solutions, has expanded Intermedia Archiving to support Microsoft Teams users that leverage Intermedia Unite® Unified Communications (UC) and...
Tiger Pistol Releases Industry Benchmark Reports
Tiger Pistol, the most advanced local advertising platform, announced the release of five industry-focused benchmark reports, showcasing how localized social advertising helps brands in restaurants, home services, education, beauty and...
BoostUp Launches Native Conversation Intelligence
BoostUp, the leader in Value-Based Revenue Forecasting, announced the launch of Conversation Intelligence (CI), which will now be a native component of BoostUp’s Revenue Command Center. This move furthers BoostUp’s...
Sinch Leads IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment
Sinch, which is pioneering the way the world communicates through its digital Customer Communications Cloud, announced its recognition as a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2025...
Yeastar P-Series PBX Adds Outbound Call Features for SMB Growth
Yeastar, a global leader in Unified Communications solutions, launched its Outbound Call Center module for the P-Series Phone System Software Edition. This feature-rich addition transforms the award-winning PBX system into...
Seismic Announced Winter 2025 Product Release
Seismic, the global leader in enablement, announced its Winter 2025 Product Release, launching new AI-assisted solutions designed to help revenue leaders such as Chief Revenue Officers and their teams improve...
Pega Launches Customer Engagement Blueprint
Pegasystems Inc., The Enterprise Transformation CompanyTM, announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool that helps marketing, customer experience, and AI practitioners design customer engagement programs with precision,...
Braze Released Global Customer Engagement Review
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, released its fifth annual Global Customer Engagement Review (CER), uncovering some of the biggest trends shaping customer...
Aurora Mobile Integrates DeepSeek into Adpub to Redefine App Monetization
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that it has integrated DeepSeek, an advanced large language model (LLM), into its Adpub...
