Globant, a digitally native company focused on reinventing businesses through innovative technology solutions, inaugurated its Middle East Regional HQ in Riyadh, Saudi Arabia. Landed in the region less than three years ago,...
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Ricky Fields as Global Head of Business Development for...
IgniteTech, a leader in AI innovation for enterprise software, announced its acquisition of Khoros, the comprehensive platform for digital-first customer engagement. IgniteTech is set to integrate its proven AI technologies...
Concentrix Corporation, a global technology and services leader, announced the launch of iX Hero, the latest product in its Intelligent Experience (IX) suite. iX Hero is an agentic AI-powered application...
Weave.AI announced the appointment of Lisa Kalscheur as CMO. Kalscheur brings extensive marketing leadership experience at scaling high-growth SaaS companies to Weave.AI, where she will lead marketing strategy, executive customer...
GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), announced that Socket Fiber, a customer-centric ISP and competitive local exchange carrier (CLEC) in Missouri, has selected...
ASAPP, the leading provider of AI-powered contact center software, announced it has appointed Devidas Desai as senior vice president of product management. A seasoned product leader with over two decades...
ibex, the leading global provider of business process outsourcing (BPO) and AI-powered CX solutions, kicked off the 2025 CX Leadership Awards, which honor the top customer experience (CX) innovators, leaders,...
Birdeye, the #1 platform for Hyperlocal Marketing, announced the launch of Brand AI and Industry AI, two groundbreaking innovations in its BirdAI architecture. These custom large language models (LLMs) empower businesses to...
Zendesk, a pioneer in Agentic AI-powered customer service, announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice solutions provider...
