RudderStack announced that it has been recognized as a Customer Data Platform “one to watch” in the Modern Marketing Data Stack 2025: How Leading Marketers Are Thriving In a World Redefined By AI, Privacy...
Airship Journeys AI incorporates Google Cloud’s Vertex AI platform to accelerate marketers’ time-to-value, auto-generating journeys, cross-channel messages and no-code web and app experiences Airship to showcase its natural language customer...
Attention, the platform that transforms customer conversations into actionable insights, announced its $14 million Series A funding to power its next phase of growth. The investment was led by Alven, with...
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based...
8×8, Inc., a leading business communications, CX, and CPaaS platform provider, announced that CareMonitor has deployed 8×8 CPaaS to support critical patient interactions. The company integrated 8×8 Jitsi as a...
WebexOne, Cisco unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for Webex Contact Center. These AI solutions leverage advanced conversational intelligence...
Marketing transformation leader Razorfish announced the rollout of the Razorfish Beta Lab, a thought leadership and innovation hub of people and products that explores the intersection of new ideas and...
Five9, provider of the Intelligent CX Platform, released the results of a consumer survey, aimed at helping organizations understand how consumers perceive AI and evolving customer experiences. The survey explores...
Glia, the leader in customer interaction technology, has appointed Chad Haydar as Senior Vice President of Alliances & Channels. In this role, Haydar will deepen partner relationships and broaden the company’s growing...
Totango, a leader in enterprise solutions that help companies drive growth from their customer base, announced Unison, an AI-powered growth intelligence engine. This new product line — available to all...
