CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030 CloudInteract, a...
Gladly, a leader in customer service innovation, has announced its groundbreaking unified Customer Service Platform, powered by advanced AI. The platform is set to disrupt the industry by replacing outdated...
The Best Answer, Inc. (TBA), an AI-Powered Culture Success Platform, is pleased to announce the appointment of Ben Bilbrough as its new Chief Executive Officer, effective immediately. Ben Bilbrough brings extensive experience in startups,...
Gainsight integrates its AI-Powered customer success platform to SAP Sales Cloud; Companies to launch joint programs worldwide
Iterable, the AI-powered customer communication platform, announced it has expanded its global footprint with a new office in Lisbon, Portugal. Iterable’s Lisbon office will serve as a cross-functional center for...
NICE announced that Banco PAN, a complete digital banking and consumer platform in Brazil, has found significant improvements moving from the incumbent, on-premises solution to NICE CXone, the industry-leading cloud-native CX...
Intradiem, the leading provider of contact center automation solutions for customer service teams, announced the results of a comprehensive research study conducted in partnership with Metrigy, a recognized authority in...
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced the launch of the Talkdesk Healthcare Experience Cloud for Payers,...
ENGAGE 2024– Verint, The CX Automation Company™, announced the expansion of its contact center suite of business analytics solutions for business leaders, business analysts and IT developers. The Verint Data...
As referral traffic from search engines and social networks plummets and paid acquisition costs soar, brands must prioritize direct customer relationships to deepen engagement, drive repeat conversion and grow loyalty...
