Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider is excited to announce the appointment of Raj Gupta as the company’s new Chief Technology Officer (CTO), effective September 1st 2024....
Supernormal, a company dedicated to transforming spoken communication though artificial intelligence, announced the launch of Voice Agents, a groundbreaking platform for creating custom voice agents. Voice Agents empower teams to...
Connex Telecommunications is proud to announce that it has been recognized as the CCaaS Reseller of the Year at Verint Engage 2024, held in Orlando, Florida. This award highlights Connex’s commitment to delivering...
Trustpilot, the global consumer review platform, announced that it is now listed in the HubSpot App Marketplace. This integration will serve to streamline review collection processes, improve customer experiences, drive conversions, and...
A full stack marketing agency known for its work with top tech companies announced a significant rebrand. The agency will now be known as TSC, a name many of its...
UJET, Inc., a leading provider of AI-powered cloud contact center solutions, announced it has closed its latest round of funding led by Sapphire Ventures, with participation from new investors KeyCorp...
The ScottsMiracle-Gro Company and Google Cloud announced a new collaboration to help transform the leading lawn and garden company’s customer experience using generative AI (gen AI). As part of the...
Zendesk, the company providing the most complete AI solution for CX on the market, announced a significant shift in its pricing model that reflects the transformative impact of AI on...
Netcracker Technology announced that it has launched a suite of Broadband Experience Solutions to help Cable MSOs quickly expand into new growth markets, including MVNO and B2B. The pre-packaged cloud-native...
Crescendo, creators of the first augmented-AI customer experience (CX) platform, announced the appointment of Zack Urlocker to a new company position as COO responsible for go-to-market activities reporting to CEO...
