Salesforce and Google announced a major expansion of their strategic partnership, delivering choice in the models and capabilities businesses use to build and deploy AI-powered agents. In today’s constantly evolving...
Fusion Connect, a Morgan Stanley company, and a proven leader for connectivity and communications services, is launching a new solution that allows customers to lock in ‘guaranteed not to increase’ pricing...
Cresta, the leading contact center AI platform for human and AI agents, announced AI Analyst – a new natural-language interface that empowers organizations to quickly uncover insights into business strategy, customer...
ChurnZero, the AI platform and partner for customer growth, has launched Engagement AI, a transformative capability empowering customer teams to understand and manage the dynamics of customer relationships at scale....
Reputation, the global leader in reputation performance management, announced a strategic expansion of its platform, introducing powerful new features designed to enhance the sources of feedback data, increase the dimensions...
Oracle CloudWorld Tour — Oracle announced new AI agents and generative AI capabilities within Oracle Fusion Cloud Sales to help sales teams create more meaningful engagements and accelerate sales processes. Part of Oracle Fusion Cloud...
SundaySky, the premier AI-powered video platform built for the needs of modern enterprises, announced the rollout of the next generation of its video platform, solidifying its position as the go-to...
Broadvoice, a leading global customer experience technology provider, announced the launch of its 2025 CX World Tour, designed to introduce partners, distributors and end-users to its new Global Partner Program...
Medallia, Inc., the global leader in customer and employee experience, and Higher Oak, an experience management consultancy, announced that they are working with New Look to improve customer experience (CX)...
LeapXpert, the responsible business communication pioneer, announced it has secured $20 million in Series B funding. The funding round was led by Portage, with participation from existing investors, including Rockefeller Asset Management, Uncorrelated...
