Kleo, a prominent provider of EPOS systems and self-ordering kiosks, is excited to announce a new partnership with Londis, one of the UK’s most recognised convenience store chains. This collaboration...
mPulse’s fourth recent acquisition showcases its commitment to transforming healthcare through innovative solutions and a consumer-first approach
The new integration unifies enterprise metadata, enabling faster, more confident decisions to maximize the impact of data and AI initiatives
Enables Contact Center Agents to Improve First Contact Resolution, Enhance Customer Experiences, and Reduce Support Costs By Using Embedded Video Escalation Capabilities
Barceló Hotel Group, the hotel division of the Barceló Group with more than 190 four and five-star urban and holiday hotels across 26 countries, is leveraging Tealium’s real-time CDP, built on Amazon Web...
Inspiro, a leading global CX outsourcing company, proudly announces that it has been awarded a Silver Stevie® Award in the Best Business Technology Pivot category at the 21st Annual International Business Awards®. This...
Bucher + Suter announced the launch of b+s Elevate, a complete cloud contact center solution built for Salesforce, powered by Webex Contact Center, and seamlessly integrated with Salesforce Service Cloud...
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released its 2024 Customer Voices in Healthcare Report. The fifth edition of the report highlights the impact...
NICE announced that Arrow XL, the UK’s largest two-person home delivery and warehousing specialist, has selected NICE CXone to spearhead its digital transformation, leveraging NICE’s portfolio of next-generation CX AI technologies. The move...
Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it received top scores and is positioned as a customer experience category leader in a recent ISG Research report. In this...
