Bland AI Raises $16M Series A Financing Round
Bland AI, the platform automating phone calls for the enterprise using hyper-realistic AI agents, emerged from stealth with a $16M Series A financing round led by Scale Venture Partners. The...
Tag: customer experience services
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Smarsh Continues Global Expansion with Entry into LATAM
Smarsh®, the global leader in digital communications data and intelligence, announced it has continued its global expansion with the opening of a Costa Rica office, its sixth Center of Excellence. The...
Mindtickle Named a Leader in Revenue Enablement Platforms
Mindtickle has been recognized as a Leader in The Forrester Wave™: Revenue Enablement Platforms, Q3 2024. This is the first time Forrester has published an evaluative report on vendors in this...
Sinch Launches Customer Connections Resource Hub in Europe
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that its new Customer Connections hub, an online resource center designed to support customer experience...
8×8 CPaaS Named a Leader in Programmable Video Market by...
New Report by Telecom and Unified Communication Industry Expert Tsahi Levent-Levi Positions 8x8 Jitsi as a Service as a Top Competitor in the Industry
Weave Named to Utah Business’s Fast 50 List Sixth Year...
Weave is recognized as one of the fastest-growing companies in Utah by Utah Business Magazine
Enterprise AI, Automation Satisfaction Low Amid Growing Deals
Outsourcing deals involving AI and automation are on the rise, even as enterprises rate their customer experience (CX) in those technology domains lower than in others, according to a new...
Sobot Announces the Launch of Upgraded AI Agent in September
A Significant Improvement on Customer Service, Marketing Enablement and Management Capability through All-in-One Contact Center Solution
ULTATEL Recognized as a 2024 Inc. 5000 Honoree
Ultatel, a leading provider of cloud communication solutions, proudly announces its inclusion in the prestigious Inc. 5000 Fastest-Growing Private Companies in America list for 2024. This accolade underscores Ultatel’s rapid growth and...
Satisfi Labs Expands DMO Client-Base with Integrated Experiences
Satisfi Labs empowers DMOs like Visit Jamaica, Visit Raleigh, and GoProvidence to enhance their conversational marketing strategies
