Wildix, a global Unified Communications as a Service (UCaaS) provider, announced the launch of the industry’s first fully embedded agentic AI layer for UCaaS, now operational across more than 1,000...
Monte Carlo, the leading data + AI observability platform, announced the launch of unstructured data monitoring, a new capability that enables organizations to ensure trust in their unstructured data assets...
iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider, today announced the expansion of its operations in Santa Rosa, Philippines. The new facility enhances iQor’s ability to...
Frost & Sullivan recently researched the compliance recording and analytics industry and, based on its findings, recognizes ASC Technologies with the 2025 Global Competitive Strategy Leadership Award. ASC is a leading provider of sophisticated compliance...
Steerco, the AI platform purpose-built for Customer Success and Account Management teams, announced the public launch of its newest product: an agentic AI assistant that automates QBRs, account reviews, and...
NICE is excited to announce Interactions International 2025, the premier customer experience (CX) event of the year, taking place July 1-2, 2025, at Allianz Stadium in Twickenham, London. This two-day conference will...
Celebrus, the leading digital identity and data platform, announced the latest version of their platform that addresses some of the most pressing challenges facing global brands: capturing complete customer journeys...
Cisco announced the findings of its latest global research report, “The Race to an Agentic Future: How Agentic AI Will Transform Customer Experience,” highlighting the potential of agentic AI to...
CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is proud to announce it has been named a winner of the 2025 We Love Tech Awards, recognized...
QKS Group has named Cegid as a technology leader & ace performer in their SPARK Matrix™ Unified Retail Commerce Platform, 2025. The QKS Group SPARK Matrix™ evaluates vendors based on the...
