NICE announced that NICE has been recognized as a Leader in Contact Center as a Service by Forrester Research. The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025 report identifies NICE among...
As companies of all sizes turn to Artificial Intelligence (AI) and automation to enhance their customer experience, mid-sized and scaling businesses find themselves investing in cutting-edge technology only to abandon...
Trilliad is proud to announce the launch of its first annual Growth Imperatives, a strategic resource delivering insights and a clear perspective on what growth leaders across Marketing, Sales, and Customer Success should...
The modern shopping experience has become overwhelming. As consumers and brands navigate the uncertainty of tariffs, the focus on maximizing value is driving a growing demand for change. Attentive®, the leader in...
A new study from Apply Digital, the digital transformation partner for global brands, reveals the extent to which businesses in North America and the UK are embracing artificial intelligence to...
DriveCentric, a leading provider of AI-powered CRM and customer engagement solutions for automotive dealerships, is proud to announce a strategic integration with AutoFi, a pioneer in digital retailing and finance...
Fabric, a leader in care delivery and consumer experience, announced major updates to its Virtual Care platform, including the launch of a subscription-based care model that brings consumer-grade convenience and...
Ushur, a leader in Customer Experience Automation (CXA), announced that it has successfully renewed its two-year risk-based (r2) certification for its CXA platform from the HITRUST Alliance for information security....
GBG, the leading expert in global identity and location tech, has launched GBG Go, an all-in-one identity platform for fast, easy and safe business growth. GBG Go delivers global coverage, comprehensive...
Global cloud communications platform Infobip has become a Platinum Partner of Rakuten Viber. As a Platinum Partner, Infobip will be able to offer its customers early access to new products and features as...
