Cognigy, the global leader in AI-powered customer service, announced the grand opening of its new headquarters in Dallas. This expansion builds on Cognigy’s existing presence in the US and further...
Coveo, the market leader in AI-Relevance — delivering AI-search, generative, and business-aware relevance at every point-of-experience — announced its fifth annual CX Relevance Report, “Customer Effort Is at an All-Time...
OpenText™ (NASDAQ: OTEX), (TSX: OTEX), today announced OpenText Experience Platform for Communications solution has been recognized as a Leader in the 2022 Aspire Leaderboard™ for Communications Experience Platform (CXP). Additionally, OpenText market leading Customer Communications Management...
Lakeside Software, the leader in digital experience management (DEM), announced the appointment of three new executives as part of its continued commitment to serving the needs of enterprises globally. The...
Today, Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced the completion of the acquisition of the Intelligent Analytics Platform from Cicero Inc. The talented Cicero...
Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, today announced new research revealing customer frustrations with receiving mistargeted information from brands. Unmet expectations include,...
Insightin Health, a software-as-a-service (SaaS) provider for the healthcare payer market, today announced the selection of Mary Jo Barthmaier as company president, a new position created to drive and support the company’s...
In recent years, financial markets have become the center of massive activity as more individuals enter this space. With the increasing number of these participants, the need for enhanced support...
Reply today announced that it received a 2022 SAP® Pinnacle Award in the Customer Excellence category, which recognizes its outstanding contributions as an SAP partner. SAP presents these awards annually to the top...
Celtx, a leading media production software developer, today announced the appointments of Ashley Stamps-Lafont as vice president of customer success and Mike Duquet as vice president of marketing. Celtx, which...
