Hero Digital, a leading digital customer experience transformation company, announced today it has hired industry leader Ryan Noel as Senior Vice President of Growth and Alliances to accelerate Hero’s growth and bolster...
GoodFirms, globally renowned research, ratings, and reviews platform, recently released its new research report-“Global Customer Care Industry: Trends, Consumer Shifts, and Challenges.” This survey from GoodFirms on the global customer...
TransPerfect, the world’s largest provider of language and technology solutions for global business, today announced that its employees and teams won eight awards at the 2022 Stevie Awards® for Sales &...
Unbabel (https://unbabel.com/), the AI-powered language operations platform that helps businesses deliver multilingual customer experiences at scale, is announcing that sales leader and marketing expert, Jennifer Bers, has joined the leadership...
OpenText™ (NASDAQ: OTEX), (TSX: OTEX), today announced OpenText Experience Platform for Communications solution has been recognized as a Leader in the 2022 Aspire Leaderboard™ for Communications Experience Platform (CXP). Additionally, OpenText market leading Customer Communications Management...
Lakeside Software, the leader in digital experience management (DEM), announced the appointment of three new executives as part of its continued commitment to serving the needs of enterprises globally. The...
SupportLogic, a leading provider of technology to transform the customer Support Experience (SX), today announced the appointment of Judith Platz as Chief Customer Officer. Platz will lead SupportLogic’s customer success organization and expand...
Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched an integration with Google’s Business Messages for Freshchat®, Freshdesk Omnichannel® and Freshsales Suite®. This integration...
boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, and Faye, a market leader in developing integrated customer experience (CX) solutions, today announced a formal partnership to revolutionize the...
Nyla, a 100% no-code frontend platform that delivers significant speed and versatility compared to standard Shopify themes, announced today the public launch of the SaaS platform. Nyla’s platform is delivering...
