Immersive technology is creating new ways to engage and convert. New Clutch research finds that 60% of consumers have used augmented reality (AR) or virtual reality (VR) technology, and more than half...
Performance Marketing and Brand Stewardship for Company Focused on Supporting Independent Physicians Converge, a full-service performance marketing agency, announced a new partnership with Vanova Health, a clinically integrated network and...
The award-winning AI visibility firm Nicely Network is recognized for its unrivaled ability to generate authentic Reddit engagement, secure top-tier AI citations, and dominate Google search rankings. In an era...
Knowledge Agent eliminates guesswork, improves employee satisfaction, and increases first call resolution. Cresta, the unified customer experience AI platform for human and AI agents, today announced the launch of Cresta Knowledge Agent, an...
Sprout earned the #1 spot in 59 of G2’s 2026 Winter Reports, including the Grid® Report for Social Media Listening Tools, Social Customer Service and the Enterprise Grid® Report for Social Media...
As RCS adoption accelerates across mobile platforms, WestCX enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations Televox, part of WestCX under West Technology Group, today announced...
Nearly nine-in-ten would trade personal data for better recommendations, but 70% draw the line at AI being used to tailor pricing A new Omnisend survey of 1,072 U.S. shoppers shows that consumers...
Fourth consecutive quarter as No. 1 in Enterprise Implementation for iPaaS Jitterbit App Builder delivers ROI to enterprises 13 months faster than the category average Company outperforms category averages in...
25-Year CX Veteran to Lead Customer Success Team for Combined Verint-Calabrio Enterprise Verint®, The CX Automation Company™, is doubling down on customer outcomes with the appointment of Teresa Anania as...
Node is an on-device platform that increases merchant revenue by giving guest shoppers all the benefits of an account without sign-ups, while future-proofing the customer relationship against AI-driven disruption. Bold...
