Long John Silver’s (LJS) has joined forces with four leading tech innovators – Attentive, Bikky, Plein Air, and Sparkfly – to transform its customer engagement strategy through implementing a 360° next-generation digital and in-store experience across...
8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of 8×8 Engage, an AI-powered, tailored solution that enables cross-organization customer engagement for enhanced customer...
Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today provides business update on its AI Bots...
Impartner, the world’s most complete, most highly rated, and most award-winning Partner Relationship Management (PRM) provider, is proud to announce CRN®, a brand of The Channel Company, has recognized Ryan Knapp, Global Head...
EngageSmart, Inc. (“EngageSmart” or “the Company”), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced the completion of its acquisition by an affiliate of Vista Equity...
iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, today announced the expansion of its international contact center in Medellín, Colombia. The expanded center...
Total Expert, the CRM and customer engagement platform purpose-built for modern financial institutions, has been awarded a Top Workplaces 2023 honor by the Star Tribune. The list is based solely on employee feedback gathered through...
LTK, the global creator marketing platform, today released its latest Gen Z Shopper Study, uncovering shopping behaviors and trends of the generation that will make up the largest consumer segment in...
