Customer Experience, Service & Success

Bloomreach Now Powers Digital Experiences

Recent surges in digital commerce sales also reflected in Bloomreach Monthly Commerce Pulse Data
customer experience services

Bloomreach, the leader in commerce experience™, today announced that over 500 global brands are now using the Bloomreach brX Experience Platform to power digital experiences for their online and mobile customers. This announcement follows recent news that Bloomreach is powering over US $200 Billion in annual sales, representing 25% of all US & UK eCommerce.

Many Bloomreach customers have reported remarkable surges in their eCommerce sales growth in the last quarter. “It’s great to see our customers leveraging the brX platform to drive their digital businesses and meet their customers where they are – online,” said Raj De Datta, CEO and Co-Founder of Bloomreach. “Our B2B and B2C clients are ahead of the curve when it comes to eCommerce as they’ve invested in a consistent and distinctive omnichannel customer experience with the digital experience now critical to their success as a business.”

“These spikes in online sales are reflected across Bloomreach’s Monthly Commerce Pulse reporting, where we share data and analysis across the North American, UK and European digital commerce markets, including changes in consumer behavior and purchasing patterns,” said Brian Walker, CSO of Bloomreach. “Throughout the pandemic we have seen how both consumers and B2B buyers increasingly leverage these channels for both the essentials and the products that make adjusting to our new normal more palatable – such as the considerable growth in home furnishings and home improvement categories as people are spending more time in and around their homes,” added Walker.

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