Otter.ai, a leader in AI-powered productivity and conversation intelligence, today announced the appointment of Kenny Scannell as Chief Revenue Officer. In this role, Scannell will lead Otter’s global go-to-market strategy...
Calabrio Customers Receive Immediate Access to Verint AI Bots, Verint Customers Benefit From Calabrio Quality and Performance Tools Three months after announcing its merger with Calabrio, Verint®, The CX Automation Company™,...
Blazeo Inc, a leading provider of Conversational AI for service-based businesses, announced its 2026 Speed-to-Lead Benchmark Report, an analysis of how 573 companies respond to new leads—and what that means for...
AI-powered conversation intelligence platform provides franchise brands with clear visibility into lead handling, conversion performance, and growth opportunities across their organizations. Marchex® (NASDAQ: MCHX), which harnesses the power of AI...
Instant Access to Invoice Data Eliminates Dashboards, Training, and Delays Across TEM and MEM Calero, a global leader in Technology Business Management (TBM) solutions, today announced the launch of Calero Assistant,...
91% of organizations plan to increase spending on voice fraud prevention, as deepfake threats escalate and customer experience becomes a key concern Modulate, the conversational voice intelligence company, today released...
A vendor-agnostic intelligence layer within Calabrio ONE for consistent quality governance, already available for customers Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already...
Built to Mitigate Compliance Risk, Accelerate Sales Productivity, and Improve Call Outcomes—Directly Inside Salesforce Gryphon AI, the leading provider of Enterprise Contact Compliance solutions, today announced the launch of Gryphon ONE for...
Following unprecedented early demand, Zeta expands beta access for first two Athena agentic applications Today, at CES 2026, Zeta Global (NYSE: ZETA), the AI Marketing Cloud, announced a strategic collaboration with OpenAI...
Global cloud communications platform, Infobip, is strengthening its Voice solutions to enhance its Branded Calling ID (BCID™) offerings in North America as businesses explore new avenues to maintain customer trust amid...
