Customer Experience, Service & Success

Customer Experience Leader Cloudflare Opts for Qualtrics BrandXM

customer service experience

Qualtrics, the leader in customer experience and creator of the experience management category, today announced that Cloudflare, a security, performance, and reliability company, has selected Qualtrics BrandXM.

“To build a brand that inspires trust from customers, you have to keep a constant pulse on perceptions and expectations,” said Brian Stucki, EVP and GM of CustomerXM and BrandXM, Qualtrics. “By leveraging Qualtrics, organizations can capture, understand, and act on real-time feedback from every touchpoint across any marketing or brand campaign.”

Qualtrics BrandXM is one of the four pillars of experience management, integrating with customer, employee, and product experiences to enable a comprehensive view of insights and actions that shape the core experiences of any organization. BrandXM transforms the way organizations understand how their brand is connecting with consumers, monitor real-time changes to the competitive landscape, create meaningful experiences that resonate with targeted audiences, and predict which investments will have the greatest impact on delivering their brand promise. To learn more, visit

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