Customer Experience, Service & Success

Forethought Named as One of CNBC’s Top Startups for the Enterprise


Forethought, the Human-Centered AI Platform, today received recognition on CNBC’s first-ever Top Startups for Enterprise list. The list identifies fast-growing startups that have the potential to partner with, be acquired by, or receive investment from large enterprise organizations.

“This recognition by CNBC as one of the Top Startups for Enterprise is a huge achievement for Forethought and reinforces our position as an enterprise-ready software,” said Deon Nicholas, CEO and co-founder of Forethought. “It’s a testament to our leadership in the AI for CX space, transforming the customer support experience through human-centered AI.”

Forethought is one of 25 companies that made the new list, which is powered and inspired by the members of CNBC’s Technology Executive Council (TEC), a group of leading CTOs, CIOs, CDOs, CISOs and other executives in technology functions at a diverse range of large corporations, private startups, government entities and non-profit organizations.

Forethought enables support teams to scale faster and drive efficiency with products that resolve common cases instantly, predict and prioritize tickets, and assist support agents with relevant knowledge—all from one AI-powered platform.

Other notable awards Forethought has received in recent months include Best Outlook and Best Work-Life Balance by Comparaby, Forbes AI 50, and DestinationCRM’s CRM Top 100.

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