Customer Engagement

ibex CMO & Chief Strategic Accounts Officer Julie Casteel Joins PWH

PWH Helps Empower Women to Be Leaders in Healthcare

ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Julie Casteel, CMO and Chief Strategic Accounts Officer, has become a member of Professional Women in Healthcare® (PWH). The organization is dedicated to empowering women to lead and succeed in the healthcare supply chain industry.

PWH provides a national voice and progressive leadership for women in healthcare products manufacturing and delivery industries. Their goal is to reach all women in our industry and empower them in their personal and professional lives, as well as integrate leadership development for all individuals within the industries they serve.

“I am delighted to join Professional Women in Healthcare to help create a platform for progressive leadership and mentoring for the next generation of women leaders,” said Casteel. “Preparing and empowering women and organizations to better compete in the marketplace through education, mentoring and networking has been my passion throughout my career.”

In the healthcare industry, ibex connects the touchpoints throughout the customer experience lifecycle, from patient and member enrollment to payment, billing, plan inquiry to collections. Bringing to bear expertise from serving some of the world’s most valuable healthcare and consumer brands, ibex delivers an end-to-end, digital-first customer experience that today’s healthcare consumers demand.

“As the founder and corporate sponsor of the Women of ibex, a program that increases opportunities for women at the executive level within the company, I look forward to sharing my ideas and voice to advance diversity and women leadership in healthcare,” added Casteel.

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