Customer Experience, Service & Success

OpenGov Earns Four Customer Service Stevie Awards

customer experience services

OpenGov, the leader in modern cloud software for our nation’s cities, counties, and state agencies, has been honored with four Stevie® Awards for Sales & Customer Service. OpenGov is being recognized for its world-class customer service in the following categories:

  • Gold Award for Technology Contact Center of the Year
  • Silver Award for Technology Customer Service Team of the Year – Recovery Situation
  • Silver Award for Technology Front-Line Customer Service Team of the Year
  • Bronze Award for Computer Software Customer Service Department of the Year
  • “We are honored to be recognized for diligently serving our customers,” said OpenGov Vice President of Support Michael McDermand. “Our mission is powering more effective and accountable government, and improving the customer experience when seeking support is essential to serving that mission. These awards highlight the outstanding work of our support team and commitment to our customers.”The Stevie Awards for Sales & Customer Service are widely considered the world’s premier business awards. Previous winners include Cisco, T-Mobile, IBM, DHL, and Mailchimp.  More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined based on the scores of more than 150 professionals worldwide across eight specialized judging committees.”The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller.  “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.  We look forward to recognizing them on May 11.”

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