Customer Experience, Service & Success

Ray Grady, President and CEO, Conexiom Joins inRiver Board of Directors

Former Salesforce Executive Brings Industry Expertise and Customer Insight
customer experience services

inRiver, a leading provider of product information management (PIM) solution that helps customers sell more products, today announced that Ray Grady, president and CEO of Conexiom, a SaaS platform that delivers sales order automation, has joined the inRiver Board of Directors. Grady has more than twenty years of technology leadership experience in scaling high-growth, B2B companies like Acquity Group (Acquired by Accenture), CloudCraze (Acquired by Salesforce), and Acquia (Acquired by Vista Capital). He will help guide inRiver’s strategy to accelerate company growth martech news.

“We are thrilled to have Ray join the inRiver team,” said Jorgen Smidt, chairman of the board. “Our market opportunity continues to rapidly expand as the need for a streamlined customer experience across all channels increases. His experience in SaaS and B2B commerce will help support inRiver’s growth as we continue to build out solutions to meet customer needs.”

“I am honored to join the inRiver board during this exciting time in commerce,” said Grady. “The market is demanding an enterprise PIM solution to meet the rapidly changing needs of buyers across channels. inRiver helps their customers achieve this and we will continue to innovate to lead the PIM and commerce space.”

Digital commerce has been put on the fast-track stemming from COVID demands. Organizations seek SaaS solutions to help them to meet the needs of their buyers to speed time-to-market, improve customer experience, and increase revenue.

“Throughout Grady’s career, he has been on the forefront of how to leverage technology to help customers scale and drive results,” said Thomas Zanzinger, CEO of inRiver. “His background will be an asset to inRiver as we continue our growth trajectory.”

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