Customer Experience, Service & Success

Ship.Cars & Montway Auto Transport to Expand Platform Services

Montway Cites Ship.Cars Technologies as Key to Company Growth in Auto Transport Industry Facing Significant Supply Chain Challenges
customer service experience

Ship.Cars, a leading automotive transport technology company, today announced a partnership with Montway Auto Transport, one of the nation’s leading third-party logistics brokerages. Powered by Ship.Cars, Montway and its customers will gain increased exposure to extra carrier capacity with additional focus on visibility and automation in the post-dispatch process.

The partnership announcement comes ahead of Used Car Week 2021 in Las Vegas, Nev., one of the largest conferences for used car professionals. As used car prices surge and the automotive transport industry faces significant supply chain challenges and disruption, Ship.Cars’s goal is to simplify and streamline the entire transport process for all stakeholders with user-friendly technologies, including LoadMate for Shippers, Market Load Board and Carrier Transport Management System (TMS).

“Today’s disruptive supply chain environment exemplifies an auto transport industry that is ripe for innovation,” says Eftim Eftimov, Vice President of Strategy at Ship.Cars. “Montway’s partnership demonstrates how vital integrated TMS tools are for the future growth of leading auto transport companies.”

As part of the agreement, Montway and its customers will leverage Ship.Cars’s full suite of technology products, including LoadMate, Market Load Board, Carrier TMS and a new customer portal.

In addition to granting access to thousands of carriers, LoadMate’s features include in-app chats with carriers and drivers, AI-based tools for accurate load pricing and tracking loads in real time. Market Load Board enables bookings to be negotiated and confirmed online, provides instant dispatching and delivers enhanced electronic proof of delivery – all without the need of phone calls. Carrier TMS provides real-time updates for car hauling partners, robust tools for load management, advanced car hauler dispatch software, and modern tools for payments and invoices.

“Further integration with the Ship.Cars platform enables Montway to provide our customers and trusted carrier partners with new tools for even faster and more dependable transport services,” says Dimitre Kirilov, President & CEO of Montway Auto Transport. “Our company’s significant growth in the past few years highlights how important user-friendly technologies are for providing excellent customer service while seamlessly managing thousands of auto transport shipments each year.”

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