Gridspace, a pioneer in conversational AI technology, is announcing a significant update to Grace, its voice agent for businesses. With this update, Grace responds more quickly and empathetically to the...
RingIQ.ai has launched a new AI service to help answer patient phone calls. RingIQ.ai artificial intelligence learns individual office appointment policies, exam types, doctor’s schedules, pricing, insurance, location/driving instructions, holidays,...
Info-Tech Research Group has officially launched its chatbot, which is driven by generative artificial intelligence (Gen AI), “IT Assistant.” The new feature provides seamless assistance on the firm’s website to...
Interactions, a pioneering force in Conversational AI for customer service, launched its AI-powered agent assist solution, Task Orchestration, to transform the customer experience. Interactions combines the best of AI innovation...
PolyAI, a scaling leader in customer-led conversational AI solutions, announces a Strategic Collaboration Agreement with Amazon Web Services (AWS) as its preferred cloud provider, leveraging Amazon SageMaker and Amazon Bedrock...
Highlights Meeting Insights is part of AudioCodes’ growing offering of SaaS applications designed to meet evolving market demands for more flexible, scalable and integrated solutions for the modern workplace. The award’s...
IntouchCX, a global leader in contact center and technology solutions, has announced that it has been recognized as a Major Contender in Everest Group’s Conversational AI Products PEAK Matrix® Assessment...
3CLogic, the leading Conversational AI and contact center solution provider for ServiceNow, proudly announces its achievement as the first and only current AI-powered Contact Center as a Service (CCaaS) provider...
CallRail, the AI-powered lead intelligence platform, is celebrating the one-year anniversary of their innovation program, CallRail Labs. CallRail Labs’ innovative approach speeds the time to get AI innovation into the hands...
TEMVOX, a leading provider of AI-powered voice and chat bots, has announced the launch of its innovative AI solutions tailored for small and medium-sized enterprises (SMEs). This launch aims to...
