Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced that it has been named a Leader in the inaugural IDC MarketScape: European Contact Center as a Service 2025 Vendor Assessment (Doc # EUR153005525,...
Vonage, a part of Ericsson (NASDAQ: ERIC) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). Named a Niche Player, Vonage believes...
Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). This is Zoom’s first inclusion in...
Distinguished for Innovation, Enterprise Readiness, and Visionary Approach to Agentic AI Cognigy, a global leader in AI-powered customer service solutions, has been recognized as the leader in the newly released...
