LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, won Best AI-Enabled Content Solution and Best Customer Service Solution at the 2023 SIIA CODiE Awards. The prestigious annual CODiE Awards recognize companies producing the most innovative business...
Skit.ai, a global conversational voice AI vendor for the Account Receivable Management (ARM) industry in the U.S., today announced that it has deployed its Augmented Voice Intelligence Platform within Empire...
Almost ¾ of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being part of their medical and...
Cognigy, a Conversational AI market leader, today announced that it has been selected as winner of the “Best Natural Language Understanding Solution” award in the sixth annual AI Breakthrough Awards...
Moveworks, the leading conversational AI platform for the enterprise, today announced that it has been selected as winner of the “Best Natural Language Generation Platform” award in the sixth annual AI...
FullStory, a leading digital experience intelligence (DXI) platform, today announced an extension of its strategic partnership with Google Cloud to bring groundbreaking generative AI solutions to joint customers around the...
Yellow.ai, a global leader in Conversational AI, today announced that its generative AI-powered ChatBots and VoiceBots solution for customer and employee experience automation are now available on SAP® Store, the digital marketplace for...
Interactions, the world leader in conversational artificial intelligence (AI), today announced it has secured two new patents to advance its industry-leading platform. With 127 patents, the company holds one of...
Babel Street, the world’s leading data-to-knowledge company, today announced the launch of Insights GPT. This generative AI tool delivers critical analysis from publicly and commercially available information (PAI/CAI) at an...
Mosaicx, a cloud-based conversational AI solution, today announced it will exhibit at Customer Contact Week (CCW’s) 25th-anniversary show in Las Vegas on June 19 – 22. CCW is the leading event series...
