LazzieChat intelligently responds to users’ questions and acts as personal shopper, provides personalized suggestions and product recommendations to help users optimize their shopping experience Service now available in Singapore, the Philippines and Indonesia Lazada...
SmartAction, a top-tier AI platform provider specializing in advanced Intelligent Virtual Agents (IVA) and conversational AI solutions, is proud to announce the successful closing of a new round of funding....
Cresta, a leading provider of Generative AI for the contact center, today announced the appointment of former Google AI executive Ping Wu as CEO. Wu succeeds Cresta co-founder Zayd Enam who recently stepped down...
Quiq, the technology company creating the future of conversations between businesses and their customers, today announced the release of Conversational Customer Experience (CCX), the next generation of conversational AI based...
Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (A.R.M) industry, announces a strategic alliance with Delaware based, American Finance L.L.C, a prominent lending company specializing in the...
Uniphore, the leader in conversational AI and automation, today announced the appointment of Roberto Pieraccini as Chief Scientist. Pieraccini, an expert in spoken human-machine interaction, joins Uniphore’s technology team, bringing...
PolyAI, a leading global provider of customer-led voice assistants, announced its products are now available on AWS Marketplace – Amazon’s digital catalogue that makes it easy for enterprises to find,...
Frost & Sullivan recently researched conversational AI in the healthcare industry and, based on its findings, recognizes Kore.ai with the 2023 North American Product Leadership Award. Kore.ai is a leading provider of conversational...
On the heels of its groundbreaking generative AI product launch, LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has launched EAI, a new class of AI that is Equal, Enterprise-grade and for Everyone. EAI...
Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX platform in Latin America empowering companies to transform their customer journeys, today announced the integration of ChatGPT with its chatbot tool. The integration of ChatGPT...
