In-App Chat today announced 1Chatbot a unified approach to conversational AI technologies. 1Chatbot combines the NLU engines of Dialogflow, Lex and Watson and offers a powerful way for SMEs to...
SADA, a leading business and technology consultancy and award-winning Google Cloud Partner, today announced it is officially a delivery partner for Google Cloud’s Contact Center AI Platform. As a delivery...
Calix, Inc. (NYSE: CALX) today announced that the award-winning Calix Support Cloud (Support Cloud) will further enable customer support teams to easily deliver proactive support thanks to continued automation, expanded analytics, and more...
Appy Pie Chatbot, a no-code chatbot builder, is now allowing businesses to build and deploy chatbots for a variety of applications. With Appy Pie Chatbot, businesses can create a chatbot for...
Cognigy, a market leader in Conversational AI, today announced that Hardy Myers has been appointed senior vice president, business development and strategy for the company. In this role, Myers will...
Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced that its Ai Contact Center offering, complete with new digital channel and AI virtual agent support, is now available throughout...
GITEX Global–Uniphore, the leader in Conversational AI and Automation, today at GITEX Global 2022, announced a strategic partnership with Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications...
CallMiner, a leading provider of conversation intelligence to drive business improvement, today announced it has launched CallMiner for Salesforce on Salesforce AppExchange, empowering sales and support leaders with critical insights...
Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro Mobility Vehicles service in India uses Freshworks’ Freshdesk™ and Freshchat™, to unify and automate...
During its 8th annual Invoca Summit, the premier conversation intelligence conference for marketing, contact center, and customer experience professionals, Invoca, the cloud leader in AI-powered conversation intelligence, announced its 2022 Invoca Summit Award...
