Contentgine®, the World Leader in Intent by Engagement™ lead generation, announced today that it has hired veteran Chief Marketing Officer Ian Dix to lead its customer-facing activities. Dix will report to the...
Genesys®, a global leader in cloud customer experience and contact center solutions, has announced new Messenger API support for Instagram, providing companies with a new way to interact and orchestrate personalized experiences across...
Companies across industries are rapidly shifting to digital-first engagement with webinars, according to the ON24 Webinar Benchmarks Report 2021. In one of the most extensive data analyses of digital events, the...
Consumers are banking through more channels than ever before, according to new research released today by Verint® (NASDAQ: VRNT), The Customer Engagement Company™. Consumers surveyed in March 2021 used an average of...
Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its schedule of June events where thought leaders will discuss the future of community, workforce engagement training techniques and unique approaches to...
The Challenges of producing meaningful creativity in data-driven Marketing are always evolving. Let’s explore what some experts are calling data-inspired creativity with Will Kunkel. As big data pervades today’s businesses, what...
Higher Logic, the human-focused engagement platform, saw 20% year-over-year growth in new customers in Q1 2021 as organizations seek to leverage the power of engagement to connect with their customers and...
Bright Pattern, a leading provider of AI-powered cloud contact center software, has been chosen by the global leader in hair regrowth and restoration to power omnichannel conversations and add new digital...
Punchh, the leader in customer loyalty, offers, and engagement for restaurants, convenience stores, and other physical retailers, today announced its Spring 2021 product and innovation release. Punchh powers loyalty and...
Punchh, the leader in customer loyalty, offers, and engagement for restaurants, convenience stores, and other physical retailers, today announced its Spring 2021 product and innovation release. Punchh powers loyalty and...
