TextUs, announced the release of its eagerly anticipated 2024 State of SMS Engagement Report. This comprehensive analysis offers unmatched insights into the evolving landscape of business communication, revealing the efficacy of...
Verint®, The Customer Engagement Company®, announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact center, dramatically elevating employee experience (EX) and reducing manual effort for...
In an era where communication channels are inundated with an overwhelming number of unsolicited messages, the automotive industry faces a unique challenge. Recent statistics have found that nearly 26% of...
LeapXpert, the responsible business communication pioneer, announced the launch of Maxen™, a patented GenAI application that improves the productivity of relationship managers and enriches their communications with clients. Maxen produces Communication...
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that TMC, a global, integrated media company, has named ibex’s AI-powered Wave iX solution suite...
Digimarc Corporation (NASDAQ: DMRC), the pioneer and global leader in digital watermarking technologies, today announced Digimarc Engage, a product for direct-to-consumer digital communication, is transforming the way businesses, brands, and consumers interact...
MoEngage, the insights-led customer engagement platform, has debuted in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report under the “Contenders” category. MoEngage has received top scores across the digital...
Blueshift, the leading platform for intelligent customer engagement, today announced that it was recognized as a Leader and a Fast Mover in the first-ever GigaOm Radar Report for Customer Data...
GOCare, a SaaS provider of digital experience software, is excited to announce its strategic partnership with Fastwyre Broadband. Fastwyre is focused on enhancing the customer experience as they accelerate adding...
MessageGears, the leading cross-channel engagement platform for large consumer brands, today announced the integration of its native mobile push SDK and direct data access capabilities. MessageGears is the only customer...
