ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Michael Hallowell has joined ibex as Global Head of Sales, Strategic...
Khoros, the leader in digital-first customer engagement software and services, today announced its integration with leading review platform, Trustpilot. This partnership enables brands to improve customer experiences and increase their customer...
Givex Corp. (TSX: GIVX) (OTCQX: GIVXF) has signed a data sharing agreement with Marketing Vitals that will allow mutual clients the opportunity to benefit from Marketing Vitals’ industry leading machine learning data...
Zenarate, the leading AI Simulation Training solution for contact centers, today announced it won the 2023 Customer Value Leadership Award from Frost & Sullivan for demonstrating outstanding achievement in performance...
Actifai, an AI-powered customer engagement platform servicing the cable, media, and telecommunications industries, today announced its selection as a winner in the 2023 Artificial Intelligence Excellence Awards and that CEO Ned Brody was...
Toku, Asia Pacific’s only dedicated cloud communications provider, today announced that it has signed an agreement to acquire the Southeast Asia operations of Activeo, a leading customer experience (CX) consulting firm headquartered in France. The...
Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Charlie Bell has been appointed to the Twilio Board of Directors,...
WIZ.AI, a global leader in AI-powered customer engagement solutions, launches TalkGPT, ASEAN’s first generative AI-enabled omnichannel solution for customer engagement. Designed to revolutionize customer outreach across industries, TalkGPT leverages ChatGPT’s...
Avochato, a leading provider of advanced messaging software for businesses, has announced an integration with ChatGPT-4, the latest generation of OpenAI’s advanced natural language processing model. This collaboration aims to...
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced an expanded partnership with Google Cloud to help organizations improve contact center performance through the integration of Google Cloud’s Contact Center AI...
