LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced enhancements to its Conversational AI that will help brands hold even better conversations with their customers on a massive scale....
CB Insights today named Abridge, the leader in medical conversation AI, to its fourth-annual Digital Health 150, showcasing the 150 most promising private digital health companies of 2022. “From reimagining clinical care,...
U.S. enterprises are quickly adopting intelligent automation platforms and increasingly using them to achieve broad business objectives, including improved customer experience, according to a new research report published today by...
Satisfi Labs, the leading conversational AI platform for destinations and experiences, has just announced a patent pending for its context-based Natural Language Processing (NLP) technology. Satisfi Labs’ proprietary training methods...
TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that VoiceFoundry, a TTEC Digital company, has...
Quantiphi, an AI-first Digital Engineering company, launched the Qollective.CX platform that leverages AI to simplify experience management for enterprise customers. Quantiphi has had significant successes with Conversational AI, building CX enhancement solutions...
Cognigy announced today that it has achieved the Amazon Web Services (AWS) Conversational AI Competency distinction. This designation recognizes Cognigy for its expertise in developing high quality, highly effective chatbot, virtual...
Ada, the customer-focused conversational AI leader, today announced the addition of Diego Lomanto as chief marketing officer and Ruby White as vice president of people to the Canadian unicorn’s growing executive team. Diego Lomanto,...
Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to interact with their customers using AI and video. Aivo’s Video Conversational...
Infobip, a global cloud communications platform, has integrated with Dialogflow, Google Cloud’s artificial intelligence (AI)-powered chatbot building platform, to provide enhanced messaging capabilities for Dialogflow customers. The integration leverages Conversations,...
