Replicant Named 2022 Hot Vendor in Conversational AI
Replicant, the leader in the Contact Center Automation market, announced today that it has been selected as one of four Hot Vendors in Conversational AI for 2022 by Aragon Research. The firm’s...
Tag: conversational bot
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Conversica, Inc., & S&P Global release conversational AI research
Analysis from 451 Research shows digital transformation that includes adoption of AI-powered digital assistants will set apart companies to help endure an economic downturn As growth slows for the second...
Veritone extends work with AWS to support M&E customers
Veritone, Inc. (NASDAQ: VERI), creator of aiWARE, a hyper-expansive enterprise artificial intelligence (AI) platform, has announced an extension of its work with Amazon (NASDAQ: AMZN) and Amazon Web Services (AWS)...
Parlance Receives Voice Technology Excellence Awards
TMC, a global integrated media company, has named Parlance a winner of the 2022 Voice Technology Excellence Awards. These awards recognize vendors that are emerging as the true leaders in...
Cresta Expands Vision for Real-Time Intelligence
Cresta, the leader in real-time intelligence for the contact center, today unveiled its expanded Real-Time Intelligence Platform, a comprehensive portfolio of AI-powered products that seamlessly work together to improve contact...
Verse Announces the Release of Verse Capture
Next-generation conversation automation platform, Verse, has announced the launch of its latest product offering, Verse Capture. The chatbot alternative provides businesses with the ability to transform website traffic into real-time 2-way text conversations...
Dubber Launches on NUWAVE’s iPILOT Platform
NUWAVE to deploy Dubber as a standard optional feature on the NUWAVE iPILOT Platform for Microsoft Teams Calling Provides easy Dubber provisioning for selectable and valuable functionality available for all...
Package.ai enables TDG turn post-purchase into brand experience
Package.ai, the leading Conversational AI Engagement Platform, through integration with STORIS, the leading provider of retail software solutions to home furnishings and appliance retailers, has enabled TDG to turn their...
LivePerson Announces Agreement with Starboard Value
LivePerson, Inc. (NASDAQ: LPSN) (“LivePerson” or the “Company”), a global leader in Conversational AI, today announced that it has entered into an agreement (the “Agreement”) with Starboard Value LP and certain...
Samsung Electronics Named Winner in IDC’s Best in Future of...
International Data Corporation (IDC) today announced winners in the inaugural Future Enterprise Best in Future of Customer Experience North America Awards. Samsung Electronics America Customer Care was named the overall winner,...