Haptik today announced it has launched an Intelligent Virtual Assistant on Salesforce AppExchange, that empowers customers to handle high-peaks of service requests and queries while saving cost overheads. Enterprises can...
Hyro, a leader in conversational artificial-intelligence (AI) solutions, today announced it has won the 2021 ‘Microsoft for Startups’ Partner of the Year Award after rapidly creating a free COVID-19 Virtual...
NICE (NASDAQ: NICE), today announced the launch of CXone SmartReach following the acquisition of ContactEngine, the leader in proactive conversational AI. CXone SmartReach is a comprehensive artificial intelligence (AI) powered...
Karix Mobile, a wholly-owned subsidiary of Tanla Platforms Limited, today announced the deployment of a conversational solution for Panasonic India Limited using the WhatsApp Business Solution Platform. The solution will...
Landed, which provides the first mobile app connecting hourly food and retail workers with local employers, announced today several important new features, including chat AI and a multi-channel messaging API to...
Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and care LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational...
Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Adobe today announced an integration to...
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, has been named a winner in the Build-an-Agent Contest, a competition to create and launch innovative experiences using Google’s Business Messages. The...
AppTek, a leader in Artificial Intelligence (AI), Machine Learning (ML), Automatic Speech Recognition (ASR), Neural Machine Translation (NMT), Text-to-Speech (TTS) and Natural Language Processing / Understanding (NLP/U) technologies, today announced...
ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today it has expanded its partner ecosystem by...
