On May 20, 2021, Intel published the 5th issue of its AI 100 Acceleration Program List at the 2021 Shenzhen (International) Artificial Intelligence Exhibition, and Magic Data-Tech was selected for the program relying...
ASAPP, Inc., the artificial intelligence research-driven company, announced today it raised $120 million in Series C financing. This brings ASAPP’s total funding to $400 million and doubles the company’s valuation to $1.6 billion from its Series...
Allego, the leading sales learning and enablement platform provider, today announced the enhancement of its integrated Conversation Intelligence product. The product transforms the company’s Call Coaching module into an end-to-end...
Expert.ai today announced advanced features enhancing analysis capabilities through its cloud-based natural language (NL) API. The new extension addresses one of the biggest challenges artificial intelligence developers face in the...
LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Google Cloud today announced they are teaming up to help brands make contact center agents more efficient and effective through the...
Solvvy, the next-gen chatbot and automation solution for customer support, saw triple-digit growth in the number of instant customer resolutions it delivered throughout 2020 – a 116% increase – further...
CallTrackingMetrics, the only digital platform that uses call tracking intelligence to inform contact center automation, today announced new functionality for call center agents through a mobile app. From small teams...
Finn AI, the leading AI-powered chatbot platform for banks and credit unions, today announced it has developed a certified integration with Q2, a leading provider of digital transformation solutions for...
Botco.ai, the leading HIPAA-compliant conversational marketing solution, launched today version 2.0 of its platform, featuring Contextual Chat Marketing and an advanced analytics dashboard. Contextual Chat Marketing enables marketers to initiate...
Loris, a real-time coaching software technology that adds empathy into customer service conversations, announced the official launch of its intelligence-based chat solution. The first-of-its-kind AI-powered chat solution for customer service...
