Agentic Commerce Poised to Accelerate; Marketers Fear Losing Direct Relationships as Nearly Half of Surveyed Consumers Expect to Interact with Brands through AI Agents by the end of 2026 Braze...
SPLICE Software, an award‑winning provider of AI‑powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, driven by enterprise‑grade artificial intelligence, expanded strategic partnerships, and...
Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences 8×8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based leader in mobile marketing...
As organizations rapidly scale their use of intelligent automation, omnichannel messaging, and AI-powered performance tools, 8×8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, is seeing strong momentum in AI...
Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the global release of a new suite of powerful data features designed to help enterprises...
Zoom Communications, Inc. (NASDAQ: ZM) announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster resolutions, streamlined omnichannel interactions, and...
Explore how enterprises in 2025 redefine advertising with scalable customer engagement, AI-driven campaigns, and smarter promotions to drive ROI. Engaging customers in 2025 is not about reaching a great number...
8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated platform provider for customer experience (CX), is fast-tracking the next phase of AI-powered engagement by expanding intelligent automation across its platform. By unifying...
Reynwood Communications, the premier provider of hosted voice solutions and unified communications for small to mid-sized businesses, announced the launch of TextAware, powered by Clerk Chat, a new service that...
Satisfi Labs, the premier conversational experience platform designed to transform customer engagement for destinations and experiences, announced the expansion of its artificial intelligence team with the hiring of a new...
