Deepgram Launches Voice Agent API
Voice Agent API Is Industry’s Only Offering That Delivers The Single, Real-Time API Experience Developers Love, Combined with Full Controllability Enterprises Need. No Need to Stitch Together STT, TTS, and...
Tag: customer engagement strategy
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Postbot Launches Pay-As-You-Go AI Receptionist
Postbot, an innovative AI startup, announced the launch of its groundbreaking AI receptionist service, designed to transform how small businesses manage customer calls. With no setup fees, no monthly subscriptions,...
Twilio, Orange Partner to Deliver Secure RCS Messaging in France
Transform London, Twilio announced that it is partnering with Orange, one of the world’s leading telecommunications operators, to scale the use of RCS Business Messaging across France. This partnership represents...
MoEngage Named Customers’ Choice in Gartner Peer Insights 2025
MoEngage, a leading customer engagement platform, is thrilled to announce its recognition as a “Customers’ Choice” vendor in the latest Gartner Peer Insights(™) Voice of the Customer: Multichannel Marketing Hubs...
Total Expert Announces Voice AI Sales Assistant Built for Mortgage...
Total Expert, the FinServ leader in customer engagement software, announced the debut of its AI Sales Assistantat The Gathering by HousingWire. The new AI-powered assistant is already in private beta...
AiVANTA and Slangit Technologies Partner for Middle East Markets
AiVANTA, a leading AI-driven SaaS platform for multilingual, dialect-specific personalized video communication, and Slangit Technologies, a leader in interactive Knowledge Base solutions with deep expertise in Arabic dialects, have announced a...
Diginex Limited Signs MOU to Acquire Resulticks for US$2bn
Diginex Limited, a leading provider of Sustainability RegTech solutions, announced the signing of a Memorandum of Understanding (“MOU”) for a cash and share acquisition of Resulticks, a globally recognized leader...
Aurora Mobile’s Subsidiaries EngageLab & GPTBots.ai Certified SOC 2 Type...
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its flagship platforms, EngageLab and GPTBots.ai, have both successfully achieved SOC 2 Type...
Cents Accelerate Delivers Next-Level Marketing Automation for Laundries
Cents, the leading all-in-one business management platform transforming how garment care SMBs grow, manage, and understand their businesses, announced major enhancements to Cents Accelerate. These updates are designed to help...
BHN Study: Rewards Outperform Discounts in B2B Promotions ROI
Businesses use rewards and incentives for one primary reason: they help deliver business results. With the uncertainty almost every business is dealing with, customer engagement is at a premium and...
