Base.ai, a leading customer-led growth platform transforming customer engagement through strategic innovation and technological excellence, announced the acquisition of 3bears.ai, a cutting-edge company specializing in AI-driven behavioral analytics founded in...
Wunderkind, the leader in performance marketing and identity, announced the addition of Wunderkind Analytics and WunderkindAI to its Autonomous Marketing Platform. This combined solution helps thousands of Wunderkind retail clients measure and optimize...
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is highlighting its expanded partnership with Verizon, one of the largest mobile network operators in the...
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today announced a new strategic partnership and integration with Shopify, along with new features and templates to...
To deliver a truly customer-centric CX experience, brands must build integrative social media marketing and social care strategies. Once upon a time, a brand’s social media marketing and customer care...
AI Squared, a leading AI integration provider, announced that Darren Kimura has been appointed as President and Chief Executive Officer. Founded in 2019 by Benjamin Harvey, Ph.D., AI Squared has rapidly emerged...
While channels like email and messaging are more prevalent, the phone remains one of the most business-critical tools available, according to a 2025 study from Forrester Consulting, commissioned by TransUnion....
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. (“SendCloud”), a trusted email solution provider,...
Mitel, a global leader in business communications, announced the upcoming general availability of its AI-powered customer experience (CX) management platform, Mitel CX. Mitel CX empowers organizations to deliver faster, personalized...
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced Twilio’s customer engagement platform has been added to Carahsoft’s CarahCloud Marketplace program. The CarahCloud program helps to get U.S. sector...
