In a move signaling the next evolution in creative commerce, Motive, a Denver-based advertising and creative agency who partners with some of the world’s biggest brands—including Pepsi Beverages, Frito Lay,...
Cresta, the leading contact center AI platform for human and AI agents, announced a strategic expansion into the Asia-Pacific (APAC) and Europe, Middle East, and Africa (EMEA) regions, meeting increasing demand for more robust AI-driven...
Voice2Me.ai officially announces the launch of the industry’s first ultra-secured AI voice agents intelligence platform, now available for ServiceNow clients. The platform introduces a ServiceNow-native solution that combines AI voice...
LinkLive, a leading AI-enabled contact center platform trusted by more than 1,000 organizations across regulated industries, announced strategic leadership updates following a record-breaking year of growth and innovation. The company...
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced that the strong desire for personalized, AI-powered self-service engagement options and...
ChurnZero, the platform and partner for customer growth, has launched a groundbreaking integration with Synthesia, the leading AI video platform for business, that redefines how customer teams educate, engage and inspire...
ENTERPRISE CONNECT – Five9, provider of the Intelligent CX Platform, announced Spotlight for Five9 AI Insights, a new offering designed to help companies utilize generative AI-powered insights, using Five9 Genius...
Applause, the world leader in digital quality and crowd-sourced testing, announced another milestone year, surpassing $200 million in Annual Recurring Revenue (ARR). Building on its unparalleled commitment to quality and...
