League, the leading healthcare CX platform, announced its recognition in three Gartner® Hype Cycle™, 2024 reports. The company was identified in three separate Gartner Hype Cycle reports, specifically in the...
PolyAI, a pioneer in voice AI solutions for customer experience and service, announced a partnership with OpenTable, a global leader in restaurant technology, expanding PolyAI’s guest-led voice assistants to enterprise...
Customers Now Benefit from Native Cloud-to-Cloud Platform Integration and Seamless Support
Alloy, the precision storytelling and experiences agency for imaginative brands, released its annual tech marketing data report, entitled State of the Modern Customer Journey. The longitudinal report follows the same...
Alvaria, a pioneer in workforce management and contact center customer experience technology, servicing large global enterprises and rapidly growing consumer brands, announced the rebirth of Aspect in response to accelerated...
Deepgram, the voice AI leader, announced the newest addition to its platform – the Deepgram Voice Agent API. The unified voice-to-voice API for AI agents enables natural-sounding, real-time conversations between...
Business transformation advisory firm Rossman Partners has released a core AI-enabled business advisory tool and service with the launch of Big Bet Leadership GPT. The specialized AI advisor guides and expedites strategic analysis,...
A new research report from Genesys® found that AI is rapidly becoming indispensable for companies aiming to stay competitive in the customer experience (CX) landscape. The report, “Customer experience in the...
Cordial, the leading marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies like Tillys, Realtor.com and REVOLVE, reveals an enhanced server-to-server integration with Radar. This...
FeedbackNow, the world leader in operational analytics for physical spaces, announced their Series A round. The round was led by Motivate VC, Uncorrelated Ventures, and AI Growth Capital Partners. The...
