TechSee, the category leader in Intelligent Visual Assistance, has won the Auggie award for Best Use of AI, recognizing the company’s unique self-service customer assistant powered by Augmented Reality and Computer...
AB Tasty, the Customer Experience Optimization company, is announcing a major evolution of their solution, which will enable marketing and product teams to drive higher ROI from their personalization and...
Today, AT&T (NYSE: T) and Salesforce (NYSE: CRM) announced a multi-year strategic agreement to deliver entirely new connected experiences for AT&T’s millions of customers. AT&T will deploy Salesforce Customer 360 to create...
Realtime Media, a global leader in driving customer acquisition and engagement through creative applications of technology, has released the latest version of PromoPick™, its innovative, quick-to-market, full-service solution that brings...
Digital experience company Acquia today announced that it is powering the direct-to-consumer (D2C) digital experience for King Arthur Flour, the country’s oldest flour company. With stay-at-home orders sweeping the country, and novice bakers...
Jahia Solutions Group, a global provider of digital experience platforms (DXP), today launched an enhanced version of the Jahia DXP. This cloud-based solution enables customers around the world to better...
NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE inContact CXone. Together, CXone and Microsoft Teams allow contact...
AppsFlyer, the global attribution leader, today announced the launch of its Campaign Management Integration with the industry’s leading platforms, including Bidalgo, Algolift, Bidshake, and Appsumer. Utilizing its robust API, AppsFlyer enables brands...
Braze, the comprehensive customer engagement platform, announced today that it has received the 2019 NorthFace ScoreBoard Award for superior customer service from Customer Experience (CX) specialists Customer Relationship Management Institute LLC (CRMI) and leading...
Avtex, a customer experience (CX) consulting and technology company, announced today the acquisition of assets of Communications Products, Inc. (CPI), an Indiana-based provider of contact center and communication solutions. Specifically,...
