WaveCX, provider of personalized, digital product engagement solutions for financial institutions, announced a strategic partnership with CSI, a leading provider of end-to-end financial software and technology. Through this integration, CSI...
Higher Logic, a leading provider of engagement software for associations and organizations, has named Nicole Saunders to lead its customer experience strategy. In this role, she will focus on helping...
Chilean-founded Digital Experience Monitoring (DEM) specialist Movizzon will be showcasing its platform for the first time in the UK in June. Having already expanded into Spain, Italy and Germany, Movizzon...
Global cloud communications platform Infobip has partnered with NEXT plc, the leading UK-based clothing brand, to bolster customer security and elevate the messaging experience for the retailer’s customers. With fraud estimated to cost the UK economy...
Acxiom, the connected data and technology foundation for the world’s leading brands, announced RafterOne is now part of the Acxiom Salesforce Practice. This integration combines Acxiom’s expertise in data and...
Covisian Group, a technology company specializing in providing services and technologies to improve customer experiences (CX) globally, will have an expanded presence at Customer Contact Week 2025, June 9 to...
8×8, Inc., the industry’s most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, has promoted Creovai to the highly selective SoldBy8 tier within the...
CallRail, the lead engagement platform, announced a new integration with RingCentral, a global leader in AI-powered business communications, that empowers SMBs with enterprise-grade communication intelligence. Leveraging both companies’ expertise, the...
TELUS Digital Experience, a leading global technology company specializing in digital customer experiences, announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and...
Granicus, a global leader in customer experience technologies and services for government, announced today that it has achieved Amazon Web Services (AWS) Government Competency status. This designation recognizes that Granicus has successfully met AWS...
