Mitel, a global leader in business communications, announced its new Board of Directors, led by Tony Abate as Chair. Following the company’s successful financial restructuring, the newly appointed board will...
Syniverse, the world’s most connected company®, and Ping Identity, a leader in securing digital identities for the world’s largest enterprises, have entered a strategic relationship designed to optimize the delivery of...
AVOXI, a global leader in cloud voice software for contact centers, announced new capabilities in the AVOXI Cloud Voice Platform that reflect growing customer adoption of AI-powered voice features. As...
Synthflow AI, the voice AI platform for automated phone calls, announced a $20M Series A investment round to drive the next wave of enterprise adoption for AI voice agents. The...
Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced the appointment of Adrian McDermott to its Board of Directors. With...
Neocol announced a new Churn Prevention Agent, powered by Agentforce and Data Cloud, that enables enterprises to harness digital labor to identify, assess, and act on churn risk. The agent...
WellSaid’s new API delivers ultra-realistic AI voice with full programmatic control, now at the lowest cost among leading industry providers. The WellSaid Partner Program gives API customers a path to...
UJET, a leading provider of AI-powered cloud contact center solutions, released new research that shows mobile-friendly customer experiences (CX) (46%) now rank higher than AI-driven support (36%), empathetic human agent...
8×8, Inc., the industry’s most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now among the top five providers of Operator Connect globally...
Mitel, a global leader in business communications, introduced a new global partner experience designed to empower partners to grow alongside Mitel as it accelerates its hybrid communications strategy. The program...
