The Lacek Group Appoints Randy Gunderson as CEO
The Lacek Group, an Ogilvy One agency and leader in customer loyalty and CRM, announced the appointment of Randy Gunderson as chief executive officer. Gunderson, who most recently served as SVP of...
Tag: customer management
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Coforge, Nylas Partner to Transform Salesforce Scheduling & Communication
Coforge Limited, a global digital services and solutions provider, announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the...
Salesforce Signs Definitive Agreement to Acquire Informatica
Salesforce, the world’s #1 AI CRM, and Informatica, a leader in enterprise AI-powered cloud data management, have entered into an agreement for Salesforce to acquire Informatica for approximately $8 billion...
Customer Contact Week Celebrates 27 Seasons of CX Innovation In...
Customer Contact Week (CCW), the leading event series driving customer contact innovation, is back with its most exciting event of the year CCW Las Vegas. Taking place once again at...
Advantive Broadens eCommerce Offerings Acquiring Commerce Vision
Adding Australia-based Commerce Vision to Advantive’s solutions lineup enhances its B2B eCommerce connectivity
Pipedrive Announces Partner Awards Winners
Pipedrive, the easy and effective sales CRM for small businesses, announced the winners of its 2024 Partner Awards, recognizing outstanding contributions from partners who have demonstrated exceptional dedication, expertise, and...
Domaine Boosts Personalization with CRM & Lifecycle Marketing
Domaine, the world’s largest Shopify design and development practice, is deepening its investment into commerce marketing and personalization with a heightened focus on CRM and Lifecycle Marketing Services. This strategic...
Innovaccer CRM Emerges as Best in KLAS 2025 for Second...
Innovaccer, a leading healthcare AI company, announced that its CRM platform has been recognized as a Category Leader in the 2025 Best in KLAS: Software & Services report for the...
Pipedrive Passed ISO 27001 Surveillance Audit; Certified ISO 27701
Pipedrive, the easy and effective CRM for small businesses, announced that it has successfully passed the globally recognized ISO 27001:2013 surveillance audit for information security management and achieved its extension,...
SharkNinja Powers Up Global Customer Service with Agentforce
Salesforce, the world’s #1 AI CRM, announced that SharkNinja, a global product design and technology company, is implementing Agentforce and other Salesforce products, including Commerce Cloud, to drive global growth...
