2025: The Comeback of Phone Call Marketing
Phone marketing has had its ups and downs. The highly desirable phone call has suffered in recent years at the hands of fraudsters intent on stealing consumers’ money and identity....
Tag: customer needs
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Talkdesk selected by Cegeka to modernize customer experience
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced that Cegeka, a leading global IT solutions provider, has selected...
SurveyMonkey Opens New Office in Costa Rica
SurveyMonkey, the world’s most popular platform for surveys and forms, announced the opening of its newest office in Heredia, Costa Rica. The country’s skilled workforce and strategic location for customers...
MarTech Interview with Niki Hall, Chief Marketing Officer at Five9
Niki, you have had an impressive career with over 20 years of experience across various marketing disciplines. Could you share a bit about your journey of becoming CMO at Five9?Thank...
Alchemer in Challenger Quadrant of the Magic Quadrant for VoC...
Alchemer, a global leader in customer experience and feedback technology, announced that it has been positioned by Gartner® in the Challengers quadrant of the Magic Quadrant for Voice of the...
Further Launches Compass Marketing Intelligence
Further, announced the launch of Compass Marketing Intelligence, a groundbreaking accelerator solution that empowers businesses to harness the full potential of their Google Marketing Platform (GMP) data within Google Cloud...
Apromore wins Top Predictive Analytics Tool at 2025 Data Breakthrough
Apromore, a global leader in process mining and process intelligence technology, announced that it has been selected as winner of the “Predictive Analytics Solution of the Year” award in the...
Qualtrics Introduces New Market Intelligence Capabilities
Qualtrics, the leader and creator of the experience management (XM) category, launched Qualtrics Edge™, a powerful new market intelligence platform combining advanced AI, synthetic insights, market research data, and expert advisory...
IQM Advertising Announces Two Key Leadership Promotions
IQM, the global media buying platform empowering advertisers in the most regulated verticals to use and enhance their data to make better ad buying decisions, announced that it has promoted...
Adlook Announces Management Changes to Strengthen Global Market Position
Adlook, a global media tech company specializing in digital advertising solutions, announced the expansion of its Management Board and the reorganization of the Adlook Outcomes team. These strategic moves are...
