Organizations Resolve Issues Faster, Reduce Complexity, and Deliver More Human Experiences at Scale With customer expectations rising and margins tightening, businesses need CX solutions that deliver fast, tangible results. 8×8’s...
Alorica Inc., a digitally-powered global customer experience leader, achieved key milestones in the first half of 2025 including top-of-the-stack performance, most number of industry recognitions for tech and culture, record-setting...
Inbenta, a global innovator in AI-powered solutions for customer and employee experiences, is proud to announce the addition of Christopher Hieb to its team as Strategic Advisor. With an extensive...
With an ever-expanding set of AI Orchestrator features and a fast-to-deploy offer for mid-sized contact centres, Odigo has announced the strategic refresh of its UK Partner Programme improving access to...
iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) solutions provider, announced the appointment of Fleurette (Flo) Navarro as Regional President – Philippines, marking a historic leadership milestone as...
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, announced it has been named to G2’s 2025 Best Software Awards,...
Brian Gilman, CMO at IntelePeer talks about how IntelePeer intertwines CX and CPaaS industries and has an agnostic approach to AI in businesses. [siteorigin_widget class=”WP_Widget_Media_Image”][/siteorigin_widget] The internet has given customers...
