The ROIG Group, a specialized consultancy with a relentless focus on executable, customer-centered outcomes, is pleased to announce two new clients to its recently launched Payments Practice. The expansion of...
Sangfor Technologies (SHE: 300454), a leading vendor of cyber security and cloud computing solutions, has recently been included in the 2022 Gartner® Peer Insights™ ‘Voice of the Customer’ reports for both Network Firewalls[1] and...
According to new data released today from ActiveCampaign, the leader in Customer Experience Automation (CXA), 56% of consumers are prioritizing making purchases from small businesses amid high inflation trends. This is after only...
BairesDev®, a leading technology solutions company, was selected among the top finalists in the inaugural US Customer Experience Awards (USCXA) in the B2B category. Other finalists include Cisco, IBM, Samsung,...
Transaction Combines Highly Complementary Customer Experience (CX) Solutions Businesses Unifies Best-in-Class Digitally-Enabled Capabilities to Support the Entire Customer Journey for B2B and B2C Clients 47% Premium for ServiceSource Stockholders Transaction...
As a leader in digital business process outsourcing (BPO) capabilities, iQor has partnered with Snowflake, the Data Cloud company, to drive efficiency by consolidating data into a single secure environment...
Cornerstone Building Brands, Inc. (NYSE: CNR), the largest manufacturer of exterior building products in North America, is proud to announce that Sandy East, Vice President–Customer Service, has been selected to...
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, this month celebrates the grand opening of its new contact center in Allentown, PA. The center—which brings 30,000...
Initiative expands the dentsu agency’s leadership team and bolsters its global commerce and customer experience capabilities Merkle (www.merkleinc.com), dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, has formally unveiled...
Acquisition will support expansion and growth in North America OTA Insight, the global leader in cloud-based hospitality commercial intelligence, today announced that it has completed the acquisition of Dallas-based Kriya RevGEN, a...
