Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, closed 2023 with strong growth and continued business momentum leading into 2024. As enterprises continue to invest in customer experience as...
Birdeye, the leading reputation and customer experience platform for local businesses is proud to announce the launch of Birdeye Social. This cutting-edge platform harnesses the power of AI to revolutionize...
GoalLine Solutions, known for its user-friendly and highly adaptable customer experience management (CEM) platform, announced the completion of a rebranding initiative to become boostCX. Since its inception in 2001, many...
Vonage will collaborate with Telkomsel to expand the power of network APIs for developers, enterprises, and Communications Service Providers (CSPs). This collaboration is formalized with the signing of a Strategic...
Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) services and technologies, today announced the arrival of Ryan Peterson as Executive Vice President and Chief Product Officer....
Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions while reducing the burden on strapped customer service teams Talkdesk introduces Talkdesk Autopilot,...
Openprise, a leader in revenue operations (RevOps) data automation, announced today that it closed a $25 million Series B equity raise led by investment funds managed by Morgan Stanley Expansion...
TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive...
LoyaltyLoop is announcing the availability of a new integration to PrintVis customers, unleashing added value for print businesses using the LoyaltyLoop customer experience (CX) platform. The partnership brings unprecedented simplicity and power...
TaskUs, Inc. (Nasdaq: TASK), a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, announced a formal partnership today with Quavo, the industry-leading provider of automated...
