TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced the launch of its visual Rich Communication Services (RCS) composer, giving businesses the ability to create, test, and deploy rich, interactive messaging campaigns directly within the TrueDialog platform—no code required.
RCS and Rich Business Messaging (RBM) represent the next evolution of mobile marketing, delivering branded, app-like experiences inside native messaging apps. With support now available across both Android and Apple devices, RCS enables verified business messaging with rich media, suggested replies, call-to-action buttons, and real-time analytics, all without requiring downloads, logins, or redirects.
“RCS is the future of business messaging,” said John Wright, CEO of TrueDialog. “It combines the reach of SMS with the power of highly interactive, branded experiences. Our built-in RCS composer makes this next-generation channel accessible to front-line teams without the need of developers, giving our customers a powerful new way to drive engagement, trust, and conversion.”
The TrueDialog RCS composer allows teams to easily design and preview messages, incorporate brand assets, and launch campaigns with multimedia content, suggested replies, and call to action buttons. Messages automatically fall back to SMS when RCS is unavailable, ensuring consistent campaign delivery across devices and carriers.
RCS offers significant benefits over traditional SMS, including deeper phone integration, persistent unread messages, one-tap responses, and advanced engagement analytics. Compared to SMS, RCS campaigns have reported 3–7x higher click-through rates and 80% conversion rates.
With today’s launch, RCS is now available to customers on Enterprise and Custom plans. For more information about TrueDialog’s RCS capabilities or to request a demo, visit www.truedialog.com.
