8×8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, wins Gold in the User Experience (UX) – Product UX category at the 2026 NY Product Design Awards for 8×8 Engage.

Organized by the International Awards Associate (IAA), the NY Product Design Awards and NY Architectural Design Awards are widely regarded among the leading international design awards and competitions, celebrating projects that demonstrate design innovation, functional excellence, and global design impact.

Field technicians, billing specialists, HR staff, and other mobile-first, customer-facing teams are expected to deliver consistent service while navigating a fragmented mix of calling, messaging, and customer channel apps that were never designed to connect. 8×8 Engage was purposefully designed to eliminate that friction.

By unifying voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into a single workspace, 8×8 Engage gives every customer-facing role the full context they need to act decisively without toggling between apps or losing the thread of a conversation. Internal escalations are faster because teams collaborate without ever leaving the workspace; customer interactions are more personalized because full context travels with every conversation; and risk is reduced because every interaction is managed, tracked, and governed in one place. Earning Gold in the Product UX category at the 2026 NY Product Design Awards is a testament to what happens when enterprise software is built around people, not processes.

Recognizing Global Design Excellence

Winning a NY Product Design Award represents prestigious international recognition for design excellence and innovation, positioning recipients among the global design community shaping the future of modern design.

Built into the 8×8 Platform for CX

8×8 Engage is part of the 8×8 Platform for CX, which unifies contact center, unified communications, and API solutions into one intelligent, scalable solution. 8×8 Engage was designed from the ground up as an integral part of the platform – purpose-built to extend CX-grade tools to every customer-facing role beyond the contact center. Organizations get a consistent architecture, faster adoption, and connected experiences, without added operational overhead.

To learn more about 8×8 Engage and the 8×8 Platform for CX, visit 8×8.com.

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