Customer Experience, Service & Success

Customer Experience, Service & Success

Forethought AI released its CX Benchmark Report

Forethought, the most advanced generative AI agent for customer support, today released its first-ever AI in CX Benchmark Report, highlighting the … 0
Customer Experience, Service & Success

Afiniti to Unveil eXperienceAI at Avaya ENGAGE 2024

AVAYA ENGAGE 2024 — At Avaya ENGAGE 2024, Afiniti, the leading provider of CX AI optimization solutions, will showcase their new eXperienceAI … 0
Customer Experience, Service & Success

Vonage Expands Salesforce Service Cloud Voice integrating Einstein

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has expanded … 0
Customer Experience, Service & Success

Birdeye Unveils Integration with Apple Business Connect API

Birdeye, the leading reputation, social media and customer experience platform for local businesses, is proud to announce an integration with … 0
CommBox
Customer Experience, Service & Success

CommBox launches Connect Partner Programme

CommBox, the leader in AI and automated customer communications, is launching its new partner programme, CommBox Connect. This programme opens … 0